Welcome to Arbor
Please click below to log in to your account
What is Arbor?
Arbor is a GDPR compliant and secure management information system (MIS) which we use to collect, store and manage your child's information such as contact details, medical information and attainment. The software enables us to manage and track attendance, attainment, medical conditions, dietary requirements, parent/guardian contact details. As a parent, you will be able to view and amend some of your child's school record through the Arbor App or Arbor Portal. Arbor is also our preferred communication method for email and in app messages.
Only adults who are primary guardians of a child can access the app. Primary Guardians are usually the person/s who have parental responsibility for the student.
Arbor App & Portal
When your child joins school, we will add their details on to Arbor and ask you to download the Arbor App for your phone or log on to the parent portal on your PC, laptop or tablet. Once you you have accessed Arbor, you will be able to view and amend some of your child's school record, see their current attendance, find any communications from school, make payments, book meals, book and pay for clubs and book your slot for parents evenings. We can send you in-app messages as well as school emails, letters or SMS straight from our Arbor system.
Please follow this link to help you get started with Arbor:
Welcome to Arbor Portal & Parent App - Instructions
Payments
With effect from 1st April 2026, Grove Vale will be changing its payment system over to Arbor. This will enable us to keep all our main functions neatly within 1 system making payments easier for parents using credit/debit cards, or via Apple Pay or Google Pay, which many of you may already use.
Any payments required by school, will be created within Arbor from this date. We would urge all parents to clear any outstanding balances on ParentPay to eliminate the need to transfer debt over to the new system.
Any credit balances, should you wish to claim back, will need to be done before 17th March, as all withdrawals will be paused during the final 2 weeks with ParentPay. Don't worry if you do not withdraw credit, as we will transfer all credit balances over as at 30th March.
